SOS Swarbrick Software SOS Standby Server  

A product of Swarbrick Software, Inc.  

 

 

 




 

Product Support
       Service Options

You have free technical assistance during the 2-week trial period of your software. During this time, we will assist you by email, telephone, and remote hands-on support with the installation and configuration of SOS Standby Server.

After the trial period has expired, support is available through an annual support contract.

SOS Standby Server Annual Support Contract

We often get feedback from customers concerning enhancements and features they would like to see incorporated into the software. We work diligently to incorporate valuable updates into the software on a regular basis. In 2008 we released an update on an average of one a month. As our customer base grows our software is installed in many varied environments which sometimes bring to light adjustments that need to be made for specialized situations. When you have an annual support contract you will receive all these updates and patches that are released throughout the year for free, along with free phone and email technical support and a reduced labor rate for any on-site or remote hands-on support from Swarbrick Software.

Most of our clients purchase support. We believe it is a wise choice. SOS Standby Server is an investment into your disaster recovery plan. Adding annual support will keep that investment up-to-date and insure it is configured for peak efficiency.

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